Glossary
Tool Use
Tool use is what lets an agent leave description and start doing work: query invoices, write a file, send a message, or book a meeting. In distribution, that is the difference between talking about a campaign and actually reading the ERP.
Also called استفاده از ابزار
Technically, a tool is a function given to the model along with a description of what it does and what inputs it takes. The model decides which tool to call with which input, receives the result, and continues from there.
For a distribution business, the real value usually sits in the tools, not the model. A correct ERP connection, precise permissions on each tool, and error handling when a tool does not respond: these are the main implementation work. Without them, an agent can talk about invoices and campaigns but cannot read or change them.
Common questions
- Can an agent connect to any system?
- Technically, usually yes, but every connection needs defined permissions, limits, and a fallback path when it fails.
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